Privacy Policy

Who We Are

TR Digital Services is a remote web design and digital solutions agency based in the Philippines serving clients globally. Our website address is: https://trdigitalservices.com.

For privacy concerns, you may contact us at:

• Email: info@trdigitalservices.com
• Phone: +63-915-143-3158

What Personal Data We Collect and Why We Collect It

We collect personal data for service delivery, communication, analytics, and website functionality. This may include:

• Name, email address, phone number, business information
• Technical data (e.g., IP address, browser type, cookies)
• Transactional data (e.g., service inquiries, payments)

Legal basis: Legitimate interest, contractual necessity, and/or user consent depending on the situation.

Comments

When visitors leave comments, we collect the data shown in the comments form, IP address, and browser user agent string to help spam detection.

Media

If you upload images, avoid including embedded location data (EXIF GPS). Visitors may extract such data if available.

Contact Forms

We use forms to communicate with clients. We collect name, email, and message content. Stored for up to 12 months, not used for marketing without consent.

Cookies

We use cookies to improve experience and analyze traffic, including:

• Session cookies
• Google Analytics cookies
• Preference cookies

You can disable cookies in your browser settings.

Analytics

We use Google Analytics. You may opt out via browser add-ons. Learn more via Google’s Privacy Policy.

Who We Share Your Data With

We only share data with trusted providers necessary for operations:

• Hosting (Hostinger)
• Email (Zoho Mail, Google Workspace)
• Analytics (Google Analytics)
• Payment processors

How Long We Retain Your Data

• Contact form entries: 12 months
• Analytics data: 14 months
• Client records: 7 years

Your Rights Over Your Data

You may request an export of personal data we hold or request deletion, except data we must retain legally or for security purposes.

Where Your Data Is Sent

Your data may be stored outside the Philippines, including in the EU or US, safeguarded through secure protocols and compliance standards (e.g., GDPR).

Contact Information

• Email: info@trdigitalservices.com
• Phone: +63-915-143-3158

How We Protect Your Data

We use SSL encryption, secure servers, password policies, and access control. Staff are trained in basic data protection.

Data Breach Procedures

If a breach occurs, we notify affected users within 72 hours and report to authorities. Internal logging helps detect issues.

Third-Party Data Sources

We may receive data from social media or ad networks (e.g., Facebook Pixel, Google Ads) for marketing and analytics.

Automated Decision Making

We do not use automated decision-making. Any audience profiling is based on aggregate data with minimal risk.

Regulatory Compliance

We comply with the Philippine Data Privacy Act (RA 10173) and applicable international standards like GDPR.